Aetna and Orthodontics in Richmond, VA: Making Your Plan Work

October 29, 2025

Orthodontist That Accepts Aetna in Richmond, VA: Your Complete Coverage Guide

Looking for an orthodontist that accepts Aetna in Richmond, VA? You’re in the right place. This guide explains what “accepts Aetna” really means, how benefits work across plan types, and how to verify your coverage before you start braces or clear aligners. At Horsey Orthodontics, we help Aetna members across Richmond, Henrico, Short Pump, Glen Allen, and Midlothian understand costs, maximize insurance, and choose the best treatment, so you can begin with confidence. If you prefer a focused overview, see our dedicated page: Aetna orthodontist in Richmond.

What “accepts Aetna” really means (in‑network vs. out‑of‑network)

“Accepts Aetna” means the practice will process your benefits. In‑network typically saves more because contracted fees are lower and balance billing is limited. Out‑of‑network may mean higher out‑of‑pocket costs.

Quick questions to ask your plan and provider:

  • Is the orthodontist in‑network with my specific Aetna plan?
  • What is my orthodontic lifetime maximum and coverage percentage?
  • Are preauthorization or waiting periods required?

For a deeper breakdown of how Aetna orthodontic coverage works, read: Using Aetna for orthodontic care.

Aetna plan types that affect orthodontic benefits

  • PPO/DPPO: See any provider; best value in‑network.
  • DMO/DNO: Use designated network providers; referrals may be required.
  • Employer vs. individual/ACA plans: Waiting periods, age limits, and lifetime maximums can differ.
  • Aetna Better Health (Medicaid): Separate rules and networks apply; learn more about typical limits in our guide to Medicaid orthodontic coverage in Richmond, VA.

What orthodontic coverage typically includes

Many Aetna plans help pay for:

  • Comprehensive braces or aligners
  • Diagnostic records (X‑rays, photos, scans)
  • Retainers after treatment

Coverage often pays a percentage (commonly 50%) up to a lifetime orthodontic maximum. We provide pretreatment estimates and handle any required preauthorizations before you begin. Explore treatment options: braces and clear aligners.

Kids vs. adults: how Aetna benefits can differ

Pediatric plans (especially ACA pediatric dental) may be more generous, while adult coverage varies by employer and product. Check age limits, waiting periods, and medical‑necessity language. If you’re comparing timing for your child, see: Importance of early orthodontics. Adults can review: The benefits of adult orthodontics.

Braces vs. Invisalign under Aetna

Many Aetna plans consider metal braces, ceramic braces, and clear aligners similarly, but allowances and exclusions vary. We’ll verify your benefits for your preferred appliance and compare costs. Start your research here: Invisalign treatment in Richmond, VA and our advanced planning option, SureSmile Aligners.

How Horsey Orthodontics makes Aetna easy

Our team streamlines every step:

  • Verifies eligibility, in‑network status, and remaining lifetime maximum
  • Provides a written estimate before treatment
  • Files claims and tracks payments on your behalf

Explore our approach in Our Practice, meet your doctors in Meet Our Doctors, and see how we use digital tools in Our Technology. Use our Payment Calculator and book a Free Consult.

Step‑by‑step: verify your Aetna orthodontic benefits

  • Have your Aetna ID card and plan name handy.
  • Confirm in‑network status for your specific plan.
  • Ask for: orthodontic lifetime max, percentage covered, remaining balance, waiting period, age limits, and preauthorization rules.
  • If your coverage might change (job switch or open enrollment), ask how mid‑treatment transitions affect payments.
  • Share details at your consult so we can align your treatment and budget.

Get organized with our Patient Resources.

What to bring and what to expect at your free consult

Bring your Aetna card, photo ID, and any prior dental or ortho records. You’ll receive digital scans, a customized treatment plan, and a transparent financial breakdown that includes estimated Aetna payments and your monthly options. Learn more about our difference: What Makes Us Different.

Quick FAQs

  • Do you accept Aetna, and are you in‑network? Yes, contact us to confirm your plan: Contact Us.
  • Does Aetna cover Invisalign or only braces? Many plans cover both; we’ll verify your specifics. Compare braces and aligners.
  • Are adult braces covered? It depends on your plan; review options for adults: Adult Orthodontics.
  • Do you take Aetna Better Health? Coverage varies; see Medicaid basics here: Medicaid Orthodontic Coverage and call us to confirm.
  • What if insurance changes mid‑treatment? We’ll re‑verify and update your estimate.

Ready to see an orthodontist that accepts Aetna?

Schedule your complimentary visit today: Free Consult or Contact Us. We serve patients throughout Richmond, Henrico, Short Pump, and Midlothian. Prefer a quick overview first? Visit our service page: Aetna Orthodontist in Richmond.

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Our 5-Star Experience

Check out what our patients are saying about their 5-star experience with our amazing team!

Our 5-Star Experience
  • My daughter Tyler is currently a patient. She has had the greatest experience. Everyone has been very nice and informative.

    Tonia Avatar Tonia

    The best always kind very professional doctors check and make sure everything is good with your teeth this office is a gem!

    Lori Piscataway Avatar Lori Piscataway

    I recently visited Horsey Orthodontics and was impressed by their warm atmosphere and friendly staff. They take patient opinions seriously, even from kids, making the experience comfortable for everyone. Highly... read more

    Mitchell Pessoa Avatar Mitchell Pessoa
  • Absolutely enjoy every visit. The employees are very friendly, there is always a short waiting time, and they give the girls incentives; which they love by the way!

    carlisa childress Avatar carlisa childress

    Have only been with Horsey for a short amount of time but all of the staff are knowledgeable, kind, and punctual. They've made a new situation very stress free.

    Cami Poss Avatar Cami Poss

    My daughter has absolutely loved going to horsey orthodontics. She says they are so nice, they are like family! They are patient, good with kids, and a dippin dots after... read more

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  • Literally the best staff ever! From the initial visit at the adult center to the Henrico location I felt extremely comfortable. The pricing was broken down and explained throughly. I... read more

    Kay H. Avatar Kay H.

    I love this orthodontist. They’re so understanding! They make sure your needs are met & that you’re satisfied. I’m so glad I’m apart of horsey orthodontist.

    Tianna Pope Avatar Tianna Pope

    Great place for your orthodontic needs. Great staff. Everyone is welcoming & answer all questions you have

    Withrow Stockton Avatar Withrow Stockton
  • I would highly recommend Horsey Orthodontics to family and friends! Staffing was friendly and answered all questions and was very helpful. They even gave me a gift bag which was... read more

    Zykirria Hill Avatar Zykirria Hill

    Great staff and very friendly to work with. Easy in and out in no time. I have referred 2 friends already.

    rhonda agnew Avatar rhonda agnew

    My son, Kristian W is 16 and gets his braces here. The team from the front desk to the techs, to the orthodontist are all super friendly and super... read more

    Carmen Daniel Avatar Carmen Daniel
  • My experience with Horsey has been absolutely amazing. All the employees are super sweet and friendly. Every time I go, I’m so excited to pick out new colors and play... read more

    Natalia McNair Avatar Natalia McNair

    I have been with Horsey Orthodontist as a patient for 2 years. All the Doctors and staff have always been so welcoming. I have auto immune health conditions and they... read more

    Sandra Layton Avatar Sandra Layton

    My son, Kristian W is 16 and gets his braces here. The team from the front desk to the techs, to the orthodontist are all super friendly and super... read more

    Carmen Daniel Avatar Carmen Daniel

Where To Find Us

If you’re ready for a smile that makes you more confident, then you’ve found the right team here at Horsey Orthodontics!

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Contact Hours
Monday 8:00am – 4:30pm
Tuesday 8:00am – 4:30pm
Wednesday 8:00am – 4:30pm
Thursday 8:00am – 4:30pm
Friday 9:00am – 2:00pm