Check out what our patients are saying about their 5-star experience with our amazing team!
Kathry C.
15:16 29 Sep 23
Love Dr. Horsey. He and the entire team have been wonderful for my daughter.
Deborah A.
14:37 25 Sep 23
The staff at Doctor Horsey are friendly and caring. Thank you
Deborah A.
17:46 19 Sep 23
The staff are very warm and kind whenever I come in. Thank you for caring
Ally B.
14:13 19 Sep 23
I just recently had my braces put on and I am so happy with my choice of orthodontics. Dr. Horsey and the dental technicians/assistants are so incredibly kind and will answer any questions to make you feel as comfortable as possible. I also enjoyed the amount of education they gave me when I first had them put on so I know how to take care of them and what foods not to eat. If you are deciding which orthodontist to go to whether it is for you as an adult or your kids, this is the perfect place.
Rhiannon F.
18:55 18 Sep 23
Tiffany was exceptional and helped to explain the treatment and process. Dr. Leo discussed the process in a way that was easy to understand and empowered me to make the best decision for my situation. Thank you.
Melissa L.
17:11 14 Sep 23
I am forever grateful for Horsey orthodontics! They helped my son get approval from medicaid, they were extremely accommodating with my autistic son, and are very kind. We are a very neurodivergent family and they worked with us every step of the way. Truthfully, some of the best treatment ive experienced in the medical/dental field.
Dr. Marc A.
23:49 12 Sep 23
Truly an A+ experience. Don’t think twice about choosing this provider and his team. My visit today was great!The team and practice displays all of the excellent qualities you would expect from an orthodontist practice and visit, including:1. The location was immaculate, and I felt comfortable in the environment. Fantastic-looking waiting area with a snack bar.2. It is obvious the team, including Dr. Horsey, is very passionate about what they do. They were confident in their delivery, as expected from a well-trained staff of experts.3. The technology used during my visit appeared to be up-to-date, and the team was very knowledgeable about the technology present.4. Each step of the process was explained, and both Dr. Horsey and his staff ensured that I understood the overall process and educated me along the way.Overall, the team set clear expectations of what I should expect as we navigated through the visit and it’s processes. This stood out to me as it is often not the norm when visiting a healthcare provider.
Jessica Q
12:45 17 Aug 23
Always a pleasure coming in with my son. The staff is amazing and Dr Horsey is the beat. Highly recommended no questions asked!!!!
Julia G.
14:28 09 Aug 23
best doctors!!
Nicole G.
11:27 09 Aug 23
The staff is absolutely the best!!! They took great care of my son!! Would recommend them 100 percentMegan is very gentle and Bella was great helping Hannah!!!
Jesse S.
00:22 06 Jul 23
I can't say enough wonderful things about Dr. Horsey and his staff. During the course (18 months)of my treatment, I received professional and kind service. I'm so pleased with my results. I highly recommend this team!
Erin C.
19:57 17 Jun 23
We‘ve had a great experience at Horsey Orthodontics so far. The initial consultation as well as the appointment to put the braces on went well. The staff members are all super friendly and made my daughter feel comfortable throughout the process.
Janan H.
14:46 17 Jun 23
LOVE LOVE LOVE HORSEY ORTHODONTICS!!! BEST PRICES AND SERVICE IN THE CITY, HANDS DOWN!!
Shawntae C.
14:33 07 Jun 23
I love Orthodontics. It’s a very clean and neat place. Everyone there is very friendly, listens to all questions you ask, give answers/steps you need I would recommend this orthodontic to anyone Henrico location was the best for me They also have another location on Midlothian. FYI I love my braces 😬
Daytron H.
17:52 23 May 23
Just got my braces off and I love my teeth
Michelle D.
10:19 10 May 23
Fantastic experience! Great atmosphere, friendly staff, and Dr. Horsey was incredible.
Darryl S.
19:01 07 May 23
Excellent, friendly, professional staff. Dr Horsey gave me the confidence to smile again, even in my middle age. I'm very happy with him and his staff.
Art W.
16:10 14 Mar 23
So far so good! We have had a very positive experience with the staff here. Our older child just recently got braces installed from them. May update as time passes.
L
18:11 07 Mar 23
Positive experience so far. Dip n dots help to motivate a kid to get to appointments on time. Everyone has been very nice
Kaylee P.
19:11 16 Jan 23
Their staff are very nice and very careful when it comes to people with sensitive teeth like me 😀
Heather W.
21:30 14 Nov 22
Very professional and attentive to my son's. Been patients for the last 4 years. Always works with us the best they can. Great place to bring your kids!
Clinton R.
22:00 31 Oct 22
Everyone here is really nice. We always have the best experiences with Chip. She is very caring, thorough, and explains everything she is doing to my daughter and myself as she is doing it. She never gets frustrated, or acts like she is in a rush. We love her and our experience at Horsey each time.
Amber G.
02:57 22 Sep 22
Dr. Horsey and his team are very knowledgeable, friendly and accommodating all while offering the latest technology. The waiting room is beautiful and the receptionist are very welcoming!
Ryan W.
22:40 21 Sep 22
Beautiful modern office and knowledgeable team!
Stephanie B.
21:26 21 Sep 22
Great practice, great doctor, and great staff!
Dei S.
16:18 21 Sep 22
Aesthetically pleasing office with a friendly/professional staff and an amazing overall atmosphere.
katelyn W.
15:04 21 Sep 22
Beautiful office! Great atmosphere for adults and the staff and Dr. Horsey are so friendly!
Ellen S.
15:03 21 Sep 22
A warm and welcoming environment for adults.
Gus H.
14:50 21 Sep 22
Beautiful office in Short Pump serving adults with esthetic options in a spa-like environment.
Kamon and kamaree B.
15:38 12 May 22
My son went to Henrico location, and everyone was very friendly , and made him really comfortable, mostly he got a awesome dentist her name was shakiera she was very nice and patient with my son really enjoyed her positivity and good vibes !!
Melvin A.
19:56 24 Mar 22
I’ve been going to Horsey for YEARS!!! Best in the business and a GREAT team surrounding him!!
Pastle B.
19:00 27 Jan 22
Everyone was nice, all were very smiley and I love how they have patience with you. Overall I'm very impressed.
Carlisa A.
14:13 23 Dec 21
Always a pleasure to walk in the office. The staff is very friendly and ready to welcome us in.
Alan S.
16:04 19 Aug 21
Best orthodontist in Richmond! Can’t say enough positive things about Dr. Horsey. Beautiful office, friendly staff, and excellent treatment results.
Towanda
12:57 17 Aug 21
Always a great experience here! Shoutout to Thy for her great service and taking the time to make sure we understand the process!!!
Pam C.
18:43 12 Aug 21
Dr Horsey and Gina are amazing with the care they provided and answered all of our questions prior to any treatment. My child was so nervous about getting an expander and braces. They acknowledge her history of mouth trauma, individualized her care and let her guide with making decisions based on her comfort level.
Alonna C.
23:22 09 Aug 21
I came in for my appointment at 4:00 got my x-rays done, talked to Taylor about my options and she gave very detailed information & got my braces the same day!! the staff has amazing energy as a whole and i love the environment! Ty applied my braces and was so sweet and informative!! Dr. Made was also amazing and funny 😂 i 10/10 recommend making this your orthodontist!
Lakeshia P.
18:17 24 Jun 21
The staff is great! We have had the greatest outcome. My daughter loves her braces!
Patrice D.
15:32 10 Jun 21
My Daughter And I Wouldn’t Use Anyone Else!
Ksthy S.
15:40 09 Jun 21
Everybody's always wonderful days that my son is autistic really works well with him which is pretty amazing because it's not always easy to work with him
Camelia B.
14:34 08 Jun 21
My daughter love this place. The staff are very friendly and professional. After her treatment, I’m thinking about coming back for me🥰🥰
Shavanti H.
22:11 04 Jun 21
I started at Horsey Orthodontics in Short Pump just shy of 10 years ago during my senior year of high school after a recommendation from my dentist to move forward with braces. Dr. Horsey and his team made every appointment, personable, memorable and always had the coolest giveaways that I was able to join from time to time.10 years later and my own personal carelessness during College to wear my retainer post procedure, I find my adult self back on the market for Invisalign with no doubt in my mind that I would return to the awesome care of Dr. Horsey’s team.I had a recent appointment this week with Andrea at the Midlothian location at my care to assist with my pre- Invisalign treatment including the installation of some spacers.To their and my surprise, I may just have won the Guinness book of world records for little to no space in between my teeth making it more challenging to fit my spacers in.Throughout my procedure, Andrea was personable, friendly and very helpful, despite the difficulties my little chompers may have brought.She ensured I was comfortable the entire procedure and celebrated my follow up appointment when we were able to install the spacers and get my prep work done to send my scans in for the quad helix to be created.Overall great experience and I’m so grateful to be back in the care of the Horsey family.100% recommend both their Midlothian and Short Pump locations. Great staff, very cleanly procedures and awesome service!Thanks again Horsey Orthodontics! I look forward to brightening my smile with Invisalign and also wearing my retainer this time! 😉
Victoria R.
22:53 24 May 21
Came back for the changing of my bands and was assisted by Andrea. So caring and nice! I wasn’t having the best day and just through that short visit she made me feel so comfortable and brightened my day by treating me so kind! Thy assisted in the scheduling process and was super nice as well! Thanks you guys!10/10 HIGHLY recommended.
priscilla H.
21:55 20 May 21
Horsey Orthodontics is the BEST. Everyone was so nice and helpful. I was given great options to help better my smile. Thank you to everyone and special thank you to Thy.
Juanne A.
19:52 12 May 21
Great customer service everyone is welcoming answered all questions asked. Highly recommend
Chenika M
01:40 11 Apr 21
My sons are patients and now so am I! I appreciate the staff being able to answer my questions and being gentle with my kids and myself as an adult. Thy is great! She makes sure you are comfortable and tells me every step along the way! Dr. Horsey and staff have been great to work with, so I’ve recommended his practice for a few people as well!
Kristina L.
19:24 08 Apr 21
My daughter has had a great experience every time she goes in. They are very informative and work great with children.
Vanessa Q.
14:30 31 Mar 21
Cannot say enough about my experience today. I recently moved to Richmond and no longer near the orthodontist I saw back home. However, Dr. Horsey was recommended by my previous orthodontist and I’m so glad! Everyone was extremely nice and professional. I went in to have my permanent retainer fixed and they were not only quick but thorough with their assessment of the retainer. Thy fixed the bond to hold the retainer in place and Dr. Horsey checked in to make sure everything went well. I’m so glad to have been referred here and will be coming back for all my orthodontic needs.Also, to maintain a safe environment in the lobby/waiting area, they have you wait in your vehicle and text upon arrival.
S. J.
11:56 31 Mar 21
Thy and Jazmyn are the best. They are so professional and just the sweetest. They really care about their patients.
Chenika M
19:36 28 Mar 21
Great office. Great staff. Special thanks to Thy and Shakina (sorry if I spelled it incorrectly) for getting me set up and going! The follow up calls were a nice touch to show special attention to my care!
Matthew S.
17:05 22 Mar 21
Thy, Asia, and Kristen were all amazing when I got my inbraces installed. I would highly recommend Horsey Orthontics to anyone!!
Ameeta M.
21:49 18 Mar 21
Thy and Dr.Horsey takes great care of my daughter when she has her appts!!!!Always makes sure she is comfortable and ok with her braces.
Kendra M.
14:40 18 Mar 21
The office is always clean, professional, and on schedule. Which I absolutely appreciate because I travel to 1.5 hours each way for appointments. Thy and Dr. Horsey are always great at explaining the procedure and expectations. I am beyond satisfied with my experience. Thanks bunches. Kendra
CryXans -
14:06 18 Mar 21
Thy is the best ever very much recommend!!
Dr. Dr P.
16:37 10 Mar 21
The services of horsey orthodontics are excellent sine the past years we received wonderful service from them.
Angie D.
15:22 04 Mar 21
I love this place! I have been taking my daughter here for almost a year and a half and we both love it! The people there are always really nice! I have a really busy life and they help me remember all of my appointments and everything. One of my favorite orthodontist is Thy, she is always really nice and gentle! She always tries her best to make us feel really comfortable. She has a lot of experience and she knows what she’s doing! The place also looks clean and fancy! I definitely recommend it!
Tanisha J.
16:33 24 Feb 21
This is hands down the BEST orthodontist we have ever been to! Amber walked us through the whole braces process & gave so much info, she is a ball of fresh air !! My daughter was able to get her braces same day (getting them as I type this) Andrea explained what she was doing and why and is so nice ! Dr. Horsey is absolutely amazing & answered all questions! They are all very knowledgeable, have been making us feeling so comfortable through out this whole process. The care and atmosphere is so amazing , just overall an AMAZING EXPERIENCE! We are so excited for this journey and to be doing this journey with Dr.Horsey & the staff! Not to even mention how dope the waiting room is and the gift bag my daughter was given !!
Lindsey D.
21:40 23 Feb 21
Horsey orthodontics has helped me in so many ways with my smile and my confidence. Dr. Horsey is the best and very personable. Thy Sun is an amazing orthodontic technician and has helped me come so far with my progress. 10/10 recommended!!
Mandy A.
20:26 04 Feb 21
My daughter had an expander put in today. Thy was very sweet and checking on how she felt as she was installing the device. She also made sure I thoroughly understood how to take care of the turn each night for next 19 evenings. We look forward to seeing Thy each visit.
Chyann M.
22:09 21 Jan 21
The staff was very patient and friendly. I was nervous to get braces the but the staff explained everything that they were doing every step of the way and checked in with me to make sure I was okay during the installation of my braces. I truly appreciate this office and the work that they do. I highly recommend this orthodontist office for anyone seeking braces! 👍🏾
Wilbert Boyd J.
20:20 12 Jan 21
Everyone is so nice and everything was explained very well!!! They had great hospitality too, can't wait to come back.
Danielle S
15:41 22 Dec 20
This was our first time at this office but have been seeing Dr. Horsey and his dental staff at another office on Orthodontic day. We love him and his staff. They are always smiling and courteous and friendly and they even tolerate and "occupy" my youngest daughter who can be quite the handful! My older daughter who is the patient is feels comfortable and safe in the care of Dr. Horsey and his staff. We have told so many of family and friends about them. I have even told a friend of my daughter's who has been having issues with her dentist. They are the best!
Christina C.
12:42 18 Dec 20
We felt welcome and comfortable here. Everyone seemed to be in good spirits and on the ball. My daughter loved having her first appt for her braces!
Shia M
22:03 17 Dec 20
I love coming to Horsey’s orthodontics. Thy, is the best! She makes me feel so special and is so caring. If you want superb orthodontic care with a warm friendly atmosphere, this is the place!
Ttv_toxic_kidd_
19:47 17 Dec 20
It’s a great place and if you have a problem with your braces you can schedule an appoint the day after and it’s great customer service plus there great people
Jerrod J.
14:04 17 Dec 20
Treats everyone with respect and very kind dentist especially Dr. Horsey
Judith H.
21:36 16 Dec 20
Great visit! Love my Christmas colors!!
Zion B.
19:50 16 Dec 20
The orthodontics assistants are great , nice , and beautiful. And they’re less aggressive when working compared to the other location
Rick S.
18:05 16 Dec 20
Dr. Horsey and his staff are a great and caring team that will work with you to get what needs to be done, done. They do a wonderful job at all time and there isn't anywhere i would rather have gone for help with my teeth. If you or one of your staff members is reading this thank you for the help so far over the pass five or so years and the year to come. Keep it up the great work and i'll see you on my next appointment.
Mina R.
16:30 16 Dec 20
The best dentist and really friendly 😁
Bria W.
02:27 16 Dec 20
I love Morgan! She’s literally the best! So friendly and really makes the process easy going. Dr. Horsey is amazing of course, his work speaks for itself. I love the staff and location!
W W
00:17 15 Dec 20
Wow! I can’t say enough amazing things about Dr. Horsey and his staff. I’ve been fortunate to be a patient there since 2018 and they have always been attentive, lighthearted and always fun! The level of customer service that Horsey Orthodontics delivers is truly unmatched and I would recommend this office to anyone looking to enhance there smile...! Shout to my absolute favorite hygienist, Thy Sun...she is TRULY a ray of sunshine!Wendi W.
J Reynolds (Proactive S.
23:58 14 Dec 20
Awesome place!!!
Jason L.
16:08 10 Dec 20
What a great orthodontic practice. The staff is extremely kind and accommodating. They have helped me through the process and has made me feel as comfortable as possible. The new inbrace has been a winner in my mind and is allowing me to smile with confidence for the first time in my life. Thank you Dr. Horsey and staff.
Anna L.
15:49 10 Dec 20
I don’t have much to compare it to.I would’ve liked for them to prep me a bit more on what my experience would be today in the scan to get braces. But I definitely trust them.
Jake N.
15:00 10 Dec 20
Great people, great service!
StacIE G.
01:28 10 Dec 20
Great staff. Friendly atmosphere...Great experience..Great doctor...
Raven
17:20 09 Dec 20
I love this office. The staff is super friendly and efficiently resolves my emergency repairs.
Aidan Godsey (Raging Gamer 4.
16:23 09 Dec 20
Great experience and good service!
Jessica S.
13:53 09 Dec 20
Dr. Horsey is very personable. His staff are friendly and efficient. They have done very well keeping everyone feel safe during these times as well.
Autumn M.
23:41 07 Dec 20
Thy is the Best tech ever !! Patience, and gentle. I love this place so much !
Kourtney M.
18:18 03 Dec 20
Dr. Horsey and his friendly staff, Asoa, made my son's first appointment welcoming and comfortable. He has talked about his appointment nonstop and looks forward to his new journey with braces 😁!!
S A
15:12 03 Dec 20
Great staff, friendly and professional!!!
Robyn D.
13:59 03 Dec 20
Horsey Orthodontics have been extremely accommodating and helpful as we navigate through getting braces. I would highly recommend them!
Rabab A.
20:00 02 Dec 20
My children go to this orthodontist, and this is the best out of the best . The orthodontists here are super nice and gently but still get the work done. I one hundred percent recommended this orthodontist.
Rueshell J.
14:45 02 Dec 20
I love Dr. Horsey’s Office. I had braces when I was a child, but this orthodontist is way different. They actually care about the patients... and you’re even able to see the same person each appointment. Dr. Horsey even has activities for his patients to keep up the engagement. In addition, my smile is already starting to look amazing. I honestly thought it couldn’t be fixed because my underbite was just that bad.. Prior to visiting Dr. Horsey’s office I went to the orthodontist that I visited as a child and was advised I would need surgery for my jaw. However, Dr. Horsey came up with a plan that did not include surgery and my smile is doing great. If you’re looking for an orthodontist I would highly suggest coming to Dr. Horsey because him and his team are amazing!!
Danya A.
21:28 01 Dec 20
Really quick and easy!
Renee N.
15:01 25 Nov 20
Thy and DDS Horsey are my all American at this office. Please try them. In and out !
Ly'Shawn P.
13:58 24 Nov 20
Very friendly and professional people with great personalities. They answer all of my questions, even the silly ones. Highly recommended.
Krystale A.
15:43 17 Nov 20
Thy was very nice, helped me understand everything that was going on. The office is organized and very professional.
Lisa Eanes W.
00:35 17 Nov 20
Everyone at Dr. Horsey's office is super friendly and they are always pleasant even at the end of the day. Victoria adjusted my braces today and she was GREAT! Every time I go I say that I'm ready to get my braces off and Victoria listened and took me seriously. She made a suggestion to speed up the process and explained it to me. She made me very happy and I'm actually looking forward to my next visit with her!!!
Khmer Garden O.
00:33 12 Nov 20
Love this place 🥰
Ricky
23:55 11 Nov 20
I highly recommend this place. They are very helpful with everything especially Thy!
Brianna M.
17:45 11 Nov 20
Since I will be applying to dental school in a few years, I wanted to have the best smile possible. I’ve been going to Horsey since June. Everyone is so pleasant and warm from the front desk ladies, to Amber, and especially to Thy who is the inbrace champ. 🙂 Dr. Horsey and his team are truly the best in VA. Plus, I’ve already seen so much improvement in my smile!
Amber L.
17:09 11 Nov 20
Great, quick service, Thy is super cool. They’ve made my Invisalign experience bearable.
Animal crossing Animal crossing L.
15:41 11 Nov 20
We absolutely love the Horsey orthodontics team!!Believe it or not My Kids are always excited to come visit! Morgan in particular is awesome with kids :)I would recommend Horsey orthodontics over and over again!!
NiNo S.
15:31 11 Nov 20
My time at Horsey has been wonderful! The staff is friendly, patient, and overall just great. I'm smiling all the time now...behind my mask of course lol. Thanks, Dr. Horsey and staff!
Kalin D.
17:05 28 Sep 20
Very nice staff. Enjoyable experience!
Troy G.
19:24 24 Sep 20
Unbelievablely friendly staff at Horsey Orthodontics! Thy has been tremendously helpful in my invisalign journey. I truly appreciate all the hard work and dedication the staff continues to demonstrate on a daily basis. 10/10 would recommend!
DeAndra D.
14:04 19 Aug 20
I love everything about Kristen! She is sooo amazing from her sense of humor to make me feel comfortable to her ability to simplify every step before she takes it. Her agility is simply amazing! By far thee best!! Give her a raise please!
