Using Aetna for Orthodontics in Midlothian, VA: Step‑by‑Step

December 1, 2025

Orthodontist That Accepts Aetna in Richmond, VA

Looking for an orthodontist that accepts Aetna? Horsey Orthodontics is in‑network with many Aetna plans and helps you understand exactly what’s covered before treatment begins. Our team verifies your benefits, outlines expected coinsurance and lifetime maximums, and provides a written estimate so you can choose the right option with confidence. Explore treatment choices like braces or clear aligners and see how Aetna benefits apply.

Quick answer — Yes, we accept Aetna

  • Aetna accepted for braces and clear aligners (coverage varies by plan)
  • In‑network discounts and out‑of‑network differences explained at your visit
  • Complimentary benefits check before your first appointment — request your free consult

What Aetna typically covers for orthodontics

Common plan types

  • PPO vs DMO differences
    • PPO: Usually lets you see any orthodontist; in‑network providers mean lower negotiated fees.
    • DMO: Often requires choosing a primary dentist/orthodontist and may have referral rules.
  • Child vs adult orthodontic coverage
    • Many Aetna employer PPO plans include comprehensive coverage for children; on some plans, the appliance must be placed prior to age 19.
    • Adult orthodontic coverage is often excluded or limited on many Aetna plans, particularly Medicare Advantage options, which exclude orthodontics in 2025.

For a deeper dive, see our Aetna guides for Richmond and Henrico: Making Your Aetna Plan Work and Using Aetna for Orthodontic Care (Henrico, VA).

Covered treatments (varies by plan)

Key terms to know

  • Lifetime orthodontic maximum: The total Aetna pays per member over a lifetime (not per year).
  • Coinsurance/percentage paid: The portion Aetna pays (e.g., 50%) up to your lifetime max.
  • Waiting periods and exclusions: Some plans require time in the plan before benefits apply or exclude certain services.

Note: Coverage details vary by plan and employer. We’ll confirm your specific benefits before treatment.

In‑network vs out‑of‑network — how it affects your costs

  • Negotiated in‑network fees mean lower out‑of‑pocket costs for most families.
  • Many PPO plans still pay out‑of‑network benefits, but savings are typically smaller.
  • PPO plans typically don’t require referrals; some DMO plans do.
  • Pre‑determinations help estimate benefits but aren’t a guarantee of payment.

New to treatment? Review the process step‑by‑step: Orthodontic Evaluations in Richmond, VA.

How we verify your Aetna benefits (simple 3‑step process)

  • Share your member ID and date of birth
  • We contact Aetna to confirm eligibility, coverage percentage, waiting periods, and lifetime orthodontic maximum
  • You receive a written estimate before treatment begins

Prefer to plan your budget early? Check out our orthodontic payment plans or use the payment calculator.

What your out‑of‑pocket could look like (sample scenarios)

Examples are for illustration only. Your fees and coverage will vary by plan, treatment complexity, and in‑network status.

  • Example 1 — Child with 50% coverage and $1,500 lifetime max
    • Sample comprehensive braces fee: $5,500
    • Aetna pays 50% up to the $1,500 lifetime max → Insurance pays $1,500
    • Estimated family portion: $4,000 (before any in‑network fee reductions)
  • Example 2 — Adult aligner case with coverage vs no coverage
    • Sample aligner fee: $6,000
    • If plan includes adult ortho at 50% with a $1,000 lifetime max → Insurance pays $1,000; patient pays ~$5,000
    • If plan excludes adult ortho → Insurance pays $0; patient pays ~$6,000

HSA/FSA funds can usually be applied to orthodontic treatment.

Braces vs clear aligners with Aetna

  • Some plans cover traditional braces more broadly; aligners may have added restrictions.
  • If medical‑necessity documentation is required, we submit X‑rays, photos, and charting.
  • Retainers: Initial retainers are often included in comprehensive treatment; replacement coverage varies. Learn more about retainers.

Considering aligners? Explore options like Invisalign treatment in Richmond.

Aetna orthodontic FAQs

  • Do I need a referral from my dentist?
    • Usually no for PPO plans; some DMO plans may require one. We’ll check for you.
  • Are adult braces covered?
    • Adult orthodontic coverage is often excluded or limited on many Aetna plans. Aetna Medicare Advantage plans exclude orthodontics in 2025. Some employer PPO plans may include adult benefits; we’ll confirm your specifics.
  • Are retainers covered after treatment?
    • Initial retainers may be included; replacement coverage depends on the plan.
  • What if I’m transferring treatment from another office?
    • Benefits are often prorated based on months remaining. We coordinate with Aetna and your prior office.
  • What happens if I change jobs or plans mid‑treatment?
    • Coverage can change or end with a new plan. We’ll re‑verify and adjust your estimate.
  • How often can orthodontic benefits be used?
    • Orthodontic benefits are lifetime, not annual. Once the lifetime max is used, they don’t reset.

What to bring to your consultation

  • Aetna insurance card and subscriber details
  • Any past orthodontic records or X‑rays (if available)
  • Your goals and questions for braces or aligners

Why Aetna members choose Horsey Orthodontics

  • Board‑certified orthodontists and multiple treatment options for every age — see family orthodontics
  • Transparent pricing with proactive insurance coordination
  • Convenient Richmond‑area locations and flexible scheduling
  • Friendly team that handles the paperwork for you

Next steps — book your complimentary insurance check

  • Call or request an appointment online for a free consult
  • Same‑week consultations often available
  • Start with a no‑pressure treatment and coverage review

Proudly serving

Richmond, Henrico, Short Pump, Glen Allen, and nearby communities

Looking for an orthodontist that accepts Aetna? Schedule now to see how your benefits apply to braces, clear aligners, or adult orthodontic treatment.

Transform your smile!

Our 5-Star Experience

Check out what our patients are saying about their 5-star experience with our amazing team!

Our 5-Star Experience
  • My daughter Tyler is currently a patient. She has had the greatest experience. Everyone has been very nice and informative.

    Tonia Avatar Tonia

    The best always kind very professional doctors check and make sure everything is good with your teeth this office is a gem!

    Lori Piscataway Avatar Lori Piscataway

    I recently visited Horsey Orthodontics and was impressed by their warm atmosphere and friendly staff. They take patient opinions seriously, even from kids, making the experience comfortable for everyone. Highly... read more

    Mitchell Pessoa Avatar Mitchell Pessoa
  • Absolutely enjoy every visit. The employees are very friendly, there is always a short waiting time, and they give the girls incentives; which they love by the way!

    carlisa childress Avatar carlisa childress

    Have only been with Horsey for a short amount of time but all of the staff are knowledgeable, kind, and punctual. They've made a new situation very stress free.

    Cami Poss Avatar Cami Poss

    My daughter has absolutely loved going to horsey orthodontics. She says they are so nice, they are like family! They are patient, good with kids, and a dippin dots after... read more

    Sylvia Clay Avatar Sylvia Clay
  • Literally the best staff ever! From the initial visit at the adult center to the Henrico location I felt extremely comfortable. The pricing was broken down and explained throughly. I... read more

    Kay H. Avatar Kay H.

    I love this orthodontist. They’re so understanding! They make sure your needs are met & that you’re satisfied. I’m so glad I’m apart of horsey orthodontist.

    Tianna Pope Avatar Tianna Pope

    Great place for your orthodontic needs. Great staff. Everyone is welcoming & answer all questions you have

    Withrow Stockton Avatar Withrow Stockton
  • I would highly recommend Horsey Orthodontics to family and friends! Staffing was friendly and answered all questions and was very helpful. They even gave me a gift bag which was... read more

    Zykirria Hill Avatar Zykirria Hill

    Great staff and very friendly to work with. Easy in and out in no time. I have referred 2 friends already.

    rhonda agnew Avatar rhonda agnew

    My son, Kristian W is 16 and gets his braces here. The team from the front desk to the techs, to the orthodontist are all super friendly and super... read more

    Carmen Daniel Avatar Carmen Daniel
  • My experience with Horsey has been absolutely amazing. All the employees are super sweet and friendly. Every time I go, I’m so excited to pick out new colors and play... read more

    Natalia McNair Avatar Natalia McNair

    I have been with Horsey Orthodontist as a patient for 2 years. All the Doctors and staff have always been so welcoming. I have auto immune health conditions and they... read more

    Sandra Layton Avatar Sandra Layton

    My son, Kristian W is 16 and gets his braces here. The team from the front desk to the techs, to the orthodontist are all super friendly and super... read more

    Carmen Daniel Avatar Carmen Daniel

Where To Find Us

If you’re ready for a smile that makes you more confident, then you’ve found the right team here at Horsey Orthodontics!

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Contact Hours
Monday 8:00am – 4:30pm
Tuesday 8:00am – 4:30pm
Wednesday 8:00am – 4:30pm
Thursday 8:00am – 4:30pm
Friday 9:00am – 2:00pm