Cigna Orthodontic Coverage in Henrico, VA: How to Maximize Benefits

October 14, 2025

Orthodontist That Accept Cigna in Richmond, VA: Your Complete Guide

Cigna dental benefits can significantly lower the cost of braces and clear aligners when you choose an orthodontist that accept cigna. If you’re searching in Richmond, Henrico, or Short Pump, Horsey Orthodontics is a Cigna-friendly practice offering quick insurance verification and flexible payment options. This guide explains coverage basics, in-network vs. out-of-network differences, how to check your benefits, and FAQs, so you can get started with confidence.

Cigna orthodontic coverage basics

PPO vs. DHMO at a glance

  • PPO: Wider choice of providers and out-of-network benefits, with the biggest savings in-network.
  • DHMO: Lower premiums with stricter rules, often requiring referrals and seeing assigned/participating providers.

Why it matters: Your plan type affects which orthodontists you can see, how claims are paid, and your total out-of-pocket cost. If you’re specifically looking for an orthodontist that accept cigna and keeps costs predictable, in-network PPO options typically offer the best experience.

Key terms to know

  • Lifetime orthodontic maximum: A one-time cap Cigna pays toward orthodontic treatment (separate from your annual dental max).
  • Waiting periods: Some plans require enrollment for a set time before orthodontic benefits start.
  • Age limits: Some plans cover orthodontics only for dependents up to a certain age; adult coverage varies by plan.
  • Pre-authorization/predetermination: A review your orthodontist sends to Cigna to confirm benefits before you begin.

What “in-network” actually means for your bill

An in-network orthodontist has a contracted fee schedule with Cigna, which typically means lower, more predictable fees and simpler, faster claims processing.

Does Horsey Orthodontics accept Cigna?

Yes! Horsey Orthodontics accepts many Cigna PPO plans for orthodontic treatment. Because plan designs vary by employer, please contact us to confirm your specific benefits and coverage details.

  • Free insurance check: Book a quick free consultation and we’ll verify your Cigna orthodontic benefits before your visit.
  • DHMO note: For Cigna DHMO plans, referrals and plan rules may apply; we’re happy to help you navigate your options via our Patient Resources.

What treatments with Cigna typically include

  • Braces: Metal and clear/ceramic braces are commonly eligible when orthodontic benefits are included in your plan.
  • Clear aligners: Coverage for clear aligners often mirrors braces on many PPO plans. Learn about aligner options on our Clear Aligners page or read about Invisalign treatment in Richmond, VA.
  • Records and retainers: Initial exams, x-rays/3D scans, photos, and retainers may be covered in part or billed separately from active treatment. Exact coverage depends on plan details.

How to check your Cigna benefits in 10 minutes

What to have ready

  • Member ID and group/employer name
  • Subscriber name and date of birth
  • Patient name and date of birth
  • Plan type (PPO or DHMO)

What we verify for you

  • In-network status for Cigna PPO orthodontics
  • Coverage percentage for braces/aligners
  • Lifetime orthodontic maximum and remaining balance
  • Waiting periods and age limitations
  • Pre-authorization or referral requirements

Get a written estimate

After your consultation, you’ll receive a clear treatment plan showing the total fee, your Cigna portion, and your estimated out-of-pocket side by side, before you decide to start. Use our online payment calculator to explore monthly options.

In-network vs. out-of-network with Cigna

  • Fees and allowed amounts: In-network providers honor Cigna’s contracted fees; out-of-network fees may be higher.
  • Balance billing: Out-of-network offices can bill the difference between their fee and Cigna’s allowed amount.
  • Who files claims: In-network offices typically file and track claims for you.
  • Predictability: In-network care usually offers more consistent costs and fewer surprises.

Tip: Staying in-network with a Cigna orthodontist in Richmond, Henrico, or Short Pump/West End helps minimize costs and paperwork.

Budgeting your new smile

  • Flexible payment options: We offer interest-free monthly plans, pay-in-full discounts, and family/second-sibling savings to help fit treatment into your budget. Explore options in our Patient Resources.
  • Use tax-advantaged dollars: If you have an HSA or FSA, you can often apply those funds to orthodontic treatment.

Step-by-step: starting orthodontic treatment with Cigna at Horsey Orthodontics

  1. Free consultation and digital records: Meet your orthodontist, get scans/photos, and discuss goals.
  2. Same-day Cigna verification and transparent quote: See your benefits, lifetime max, and estimated out-of-pocket.
  3. Pre-authorization/submission (if required): We’ll handle the paperwork and keep you updated.
  4. Start braces or aligners with a payment plan that fits: Choose metal, ceramic, or clear aligners and begin your smile journey.

Get started now by booking a free consult or contacting us with questions via our Contact page.

Quick FAQs

  • Does Cigna cover Invisalign?
    Coverage depends on your plan. Many PPO plans cover clear aligners similarly to braces, but percentages and limits vary.
  • Do I need a referral to see an orthodontist with Cigna?
    Usually not for PPO plans. DHMO plans may require a referral and adherence to plan rules.
  • What happens if my insurance changes mid-treatment?
    We’ll help transition claims to the new plan and update your estimate. Your out-of-pocket may change based on new benefits.
  • Are adult braces covered with Cigna?
    Some plans include adult orthodontic benefits; others limit coverage by age. We’ll verify for you.
  • Are retainers included after treatment?
    Retainer coverage varies. Many plans contribute, but limits and frequencies differ.
  • Can I combine Cigna benefits with HSA/FSA?
    Yes. You can typically use HSA/FSA funds toward your remaining balance after insurance.

Ready to see a Cigna orthodontist in Richmond?

We proudly serve Richmond, Henrico, and the Short Pump/West End communities. Book your free consultation today. We’ll verify your Cigna benefits before you arrive and map out a plan to fit your budget. Learn more about our team and approach on our Our Practice and Meet Our Doctors pages.

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Our 5-Star Experience

Check out what our patients are saying about their 5-star experience with our amazing team!

Our 5-Star Experience
  • My daughter Tyler is currently a patient. She has had the greatest experience. Everyone has been very nice and informative.

    Tonia Avatar Tonia

    The best always kind very professional doctors check and make sure everything is good with your teeth this office is a gem!

    Lori Piscataway Avatar Lori Piscataway

    I recently visited Horsey Orthodontics and was impressed by their warm atmosphere and friendly staff. They take patient opinions seriously, even from kids, making the experience comfortable for everyone. Highly... read more

    Mitchell Pessoa Avatar Mitchell Pessoa
  • Absolutely enjoy every visit. The employees are very friendly, there is always a short waiting time, and they give the girls incentives; which they love by the way!

    carlisa childress Avatar carlisa childress

    Have only been with Horsey for a short amount of time but all of the staff are knowledgeable, kind, and punctual. They've made a new situation very stress free.

    Cami Poss Avatar Cami Poss

    My daughter has absolutely loved going to horsey orthodontics. She says they are so nice, they are like family! They are patient, good with kids, and a dippin dots after... read more

    Sylvia Clay Avatar Sylvia Clay
  • Literally the best staff ever! From the initial visit at the adult center to the Henrico location I felt extremely comfortable. The pricing was broken down and explained throughly. I... read more

    Kay H. Avatar Kay H.

    I love this orthodontist. They’re so understanding! They make sure your needs are met & that you’re satisfied. I’m so glad I’m apart of horsey orthodontist.

    Tianna Pope Avatar Tianna Pope

    Great place for your orthodontic needs. Great staff. Everyone is welcoming & answer all questions you have

    Withrow Stockton Avatar Withrow Stockton
  • I would highly recommend Horsey Orthodontics to family and friends! Staffing was friendly and answered all questions and was very helpful. They even gave me a gift bag which was... read more

    Zykirria Hill Avatar Zykirria Hill

    Great staff and very friendly to work with. Easy in and out in no time. I have referred 2 friends already.

    rhonda agnew Avatar rhonda agnew

    My son, Kristian W is 16 and gets his braces here. The team from the front desk to the techs, to the orthodontist are all super friendly and super... read more

    Carmen Daniel Avatar Carmen Daniel
  • My experience with Horsey has been absolutely amazing. All the employees are super sweet and friendly. Every time I go, I’m so excited to pick out new colors and play... read more

    Natalia McNair Avatar Natalia McNair

    I have been with Horsey Orthodontist as a patient for 2 years. All the Doctors and staff have always been so welcoming. I have auto immune health conditions and they... read more

    Sandra Layton Avatar Sandra Layton

    My son, Kristian W is 16 and gets his braces here. The team from the front desk to the techs, to the orthodontist are all super friendly and super... read more

    Carmen Daniel Avatar Carmen Daniel

Where To Find Us

If you’re ready for a smile that makes you more confident, then you’ve found the right team here at Horsey Orthodontics!

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Contact Hours
Monday 8:00am – 4:30pm
Tuesday 8:00am – 4:30pm
Wednesday 8:00am – 4:30pm
Thursday 8:00am – 4:30pm
Friday 9:00am – 2:00pm